For Digital Images -
As soon as you’ve made the payment, the next page will have a download link for you to download the content you bought. The link will also be emailed to you as per the email address provided in billing/ shipping information.
We do not offer any refunds/ returns. However, if there is any technical issue with the digital file, please contact us for resolution. We want you to be 100% satisfied with your purchase.
For Fine Art Prints -
All fine art prints are made to order. Once your order is placed, the print is processed on a fine art paper and archival quality ink. We will ship your order as soon as possible. It the production time is up to 5 business days depending on the size and complexity of the print(s).
We ship fine art prints worldwide from Australia. The shipping times will vary based on your location.
As a guide refer following table.
Country |
Shipping for Large and X-
|
Shipping for Small and
|
---|---|---|
Australia | AUD 45 | AUD 35 |
US and Canada | AUD 90 | AUD 75 |
UK and Europe | AUD 95 | AUD 80 |
India, China, Japan and other Asian countries |
AUD 85 | AUD 70 |
UAE and Middle East | AUD 145 | AUD 135 |
To get the exact shipping rate for your location, enter the city and country on the checkout page. You will have a chance to review before heading to the final payment page.
For international shipping, the items may incur additional fees and duties levied by customs. The package will not be released by customs unless this is paid by you. Please ensure you are aware of such costs before making your purchase. We are unable to advise such costs.
We do not offer any refunds/ returns. If there is any damage to the item during shipping, please contact us as soon as possible. We encourage you to take note of any visual damage to the packaging before signing off the item when delivered by the carrier. We take utmost care while producing, packaging and shipping the item. We want to make sure that you are 100% satisfied with your purchase.